Toobit is an award-winning global crypto exchange built on security, performance, and long-term reliability. With millions of users across 100+ countries and a rapidly growing derivatives and spot trading ecosystem, Toobit engaged Hacken to strengthen its information security foundation and align its operations with the internationally recognized ISO/IEC 27001:2022 standard.
The Challenge: ISO Standards Meet Web3 Reality
Applying ISO/IEC 27001:2022 to a fast-moving, crypto-native exchange presents unique challenges. Traditional ISO frameworks are designed for Web2 environments and often fail to fully capture the risks associated with private key material, custodial systems, wallet infrastructure, and on-chain services.
Toobit needed more than a checkbox exercise. The objective was to achieve meaningful compliance—one that improved real security posture while remaining practical for a high-performance trading platform operating at scale.
Hacken’s Approach
Bridging ISO 27001 and Crypto Infrastructure
Hacken conducted a tailored ISO 27001:2022 Readiness Assessment, mapping standard ISO management controls to Toobit’s Web3 products and services. Beyond ICT controls, the assessment addressed crypto-specific risks such as private key security, exchange integrity, and custody-related threat scenarios, resulting in a remediation roadmap aligned with Toobit’s operational reality.
Expanded Risk Management
Standard risk assessments often overlook the nuances of DeFi, custody, and exchange infrastructure. Hacken expanded Toobit’s risk management scope to include wallet systems, custody flows, and crypto service architecture. These risks were translated into a formal yet actionable Risk Treatment Plan, designed to support both compliance and real-world security outcomes.
Documentation and Process Alignment
To avoid “paper compliance,” Hacken supported the development and tuning of security policies and procedures that reflected Toobit’s actual workflows. The focus was on ensuring that documentation reinforced secure operations without slowing down engineering, trading, or platform development.
Audit Advocacy and Translation
During certification, Hacken acted as a bridge between Toobit and the certification body—guiding teams on which records to present, how blockchain-based evidence satisfies ISO requirements, and responding directly to auditor inquiries. This translation layer helped streamline the audit and reduce friction caused by unfamiliarity with Web3 systems.
The Result: ISO/IEC 27001:2022 Certification
As a result of this engagement, Toobit Global Pty Ltd successfully established and applied an Information Security Management System (ISMS) in accordance with ISO/IEC 27001:2022, certified by Swiss Approval North America.
Certification highlights:
- Standard: ISO/IEC 27001:2022
- Scope: Cryptocurrency exchange services, derivatives trading, asset storage and management, underlying technology R&D, infrastructure operations, compliance, and risk control
- Initial certification date: January 12, 2026
- Validity: January 12, 2026 – January 11, 2027 (with annual surveillance audits)
This certification confirms that Toobit operates a structured, auditable, and internationally recognized security management system across its core products and infrastructure.
What It’s Like to Work With Hacken
“Hacken made a complex audit process feel straightforward. The team was proactive, easy to work with, and consistently clear on expectations and progress. Their output was rigorous and practical, and we came away with a stronger security baseline and a clear remediation path.”— Mike Williams, Chief Communication Officer, Toobit
As noted by Toobit’s team, our crypto-native approach resulted in a stronger security baseline certified, repeatable framework for resilience. We thank Toobit for the trust and close collaboration throughout the process.
Another Global Exchange Strengthens Its Compliance Baseline
Toobit has successfully completed ISO/IEC 27001:2022 certification, establishing a formal information security baseline aligned with international standards. For a global exchange operating across multiple jurisdictions, this milestone reflects disciplined risk management, effective internal controls, and readiness for long-term growth. By translating ISO requirements into a crypto-native security program and aligning technical teams with external audit expectations, Toobit now operates a certified ISMS that supports trust, regulatory alignment, and platform stability.
Hacken’s Crypto Compliance and Advisory Services
Alongside security audits, Hacken provides compliance and advisory support to digital asset companies working toward structured, repeatable security programs. This work includes ISO, CCSS, vCISO, and regulatory frameworks such as MiCA, DORA, VARA, and CASP/VASP, delivered through readiness assessments, risk management, remediation, and audit support. The same approach has been applied with other large exchanges, including CCSS Level 2 Audit Bitso, CCSS Level 3 Audit for WhiteBIT, and MiCA-Aligned Penetration Testing for Bybit supporting consistent security baselines across different regulatory environments.
